Shipping policy
Shipping Policy – Zoleri
Last updated: June 30, 2026
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1. Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday). Orders are not shipped or delivered on weekends or holidays.
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2. Shipping Time
We offer worldwide shipping.
Estimated delivery time: 6–10 business days depending on your location.
Please note that delivery times may vary due to factors outside our control, including carrier delays, customs processing, or high demand periods.
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3. Shipping Costs
We offer free shipping worldwide on all orders.
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4. Delays
While we aim to deliver your order within the estimated timeframe, delays can occasionally occur. Zoleri is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
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5. Customs, Duties & Taxes
For international orders, customs fees, import duties, or taxes may apply depending on your country. These charges are the responsibility of the customer.
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6. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your shipment.
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7. Lost or Stolen Packages
Zoleri is not responsible for lost or stolen packages confirmed as delivered. Please ensure your shipping address is correct and secure.
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8. Incorrect Address
If you provide an incorrect shipping address, please contact us immediately. We cannot guarantee changes after an order has been processed.
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9. Contact
If you have any questions regarding shipping, please contact us at:
Info@zoleri.store